{"id":12280,"date":"2024-01-31T15:21:58","date_gmt":"2024-01-31T15:21:58","guid":{"rendered":"https:\/\/alhambrait.com\/handsip\/?page_id=12280"},"modified":"2025-12-12T11:59:39","modified_gmt":"2025-12-12T11:59:39","slug":"contact-center-omnicanal","status":"publish","type":"page","link":"https:\/\/www.alhambrait.com\/handsip\/servicios\/contact-center-omnicanal\/","title":{"rendered":"Contact Center Omnicanal"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bbdefault\u00bb background_image=\u00bbhttps:\/\/alhambrait.com\/handsip\/wp-content\/uploads\/2024\/01\/banner_contact_center-omnicanal_1920.jpg\u00bb min_height=\u00bb500px\u00bb height=\u00bb500px\u00bb max_height=\u00bb500px\u00bb top_divider_style=\u00bbwaves2&#8243; top_divider_color=\u00bb#FFFFFF\u00bb top_divider_height=\u00bb75px\u00bb top_divider_height_tablet=\u00bb50px\u00bb top_divider_height_phone=\u00bb25px\u00bb top_divider_height_last_edited=\u00bbon|tablet\u00bb bottom_divider_style=\u00bbarrow2&#8243; bottom_divider_color=\u00bb#FFFFFF\u00bb bottom_divider_height=\u00bb75px\u00bb bottom_divider_height_tablet=\u00bb50px\u00bb bottom_divider_height_phone=\u00bb25px\u00bb bottom_divider_height_last_edited=\u00bbon|phone\u00bb background_last_edited=\u00bbon|phone\u00bb background_image_tablet=\u00bbhttps:\/\/alhambrait.com\/handsip\/wp-content\/uploads\/2024\/01\/banner_contact_center_omnicanal_1200.jpg\u00bb background_image_phone=\u00bbhttps:\/\/alhambrait.com\/handsip\/wp-content\/uploads\/2024\/01\/banner_contact_center_omnicanal_500.jpg\u00bb background_enable_image_tablet=\u00bbon\u00bb background_enable_image_phone=\u00bbon\u00bb custom_css_main_element=\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|phone\u00bb custom_css_main_element_tablet=\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;\u00bb custom_css_main_element_phone=\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;\u00bb][et_pb_row custom_padding_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb4.24.0&#8243; _module_preset=\u00bbdefault\u00bb width_tablet=\u00bb90%\u00bb width_phone=\u00bb80%\u00bb width_last_edited=\u00bbon|phone\u00bb max_width=\u00bb2560px\u00bb custom_padding=\u00bb||||false|false\u00bb custom_padding_tablet=\u00bb||||false|false\u00bb custom_padding_phone=\u00bb||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.23.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbContact Center Omnicanal para el Canal\u00bb use_icon=\u00bbon\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.27.5&#8243; _module_preset=\u00bbdefault\u00bb header_level=\u00bbh1&#8243; header_font=\u00bbAlhambra||||||||\u00bb header_text_align=\u00bbright\u00bb header_font_size=\u00bb48px\u00bb custom_margin_tablet=\u00bb\u00bb custom_margin_phone=\u00bb||||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb|60%|||false|false\u00bb custom_padding_tablet=\u00bb|65%|||false|false\u00bb custom_padding_phone=\u00bb|0%|||false|false\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb header_text_align_tablet=\u00bbright\u00bb header_text_align_phone=\u00bbcenter\u00bb header_text_align_last_edited=\u00bbon|desktop\u00bb header_font_size_tablet=\u00bb35px\u00bb header_font_size_phone=\u00bb30px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb header_text_shadow_style=\u00bbpreset3&#8243; header_text_shadow_blur_strength=\u00bb0.5em\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.24.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.24.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.24.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.24.3&#8243; _module_preset=\u00bbdefault\u00bb text_font_size=\u00bb15px\u00bb text_orientation=\u00bbcenter\u00bb custom_padding=\u00bb||||false|false\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]<strong><a style=\"color: #f97e03;\" href=\"https:\/\/www.alhambrait.com\/handsip\/\">Inicio<\/a> <\/strong>&gt; <a style=\"color: #f97e03;\" href=\"https:\/\/www.alhambrait.com\/handsip\/servicios\/\">Servicios<\/a> &gt; Contact Center Omnicanal[\/et_pb_text][et_pb_divider _builder_version=\u00bb4.24.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb-20px||||false|false\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; custom_padding_last_edited=\u00bbon|desktop\u00bb admin_label=\u00bbSecci\u00f3n\u00bb _builder_version=\u00bb4.24.0&#8243; background_color=\u00bb#ffffff\u00bb custom_padding=\u00bb0px||||false|false\u00bb custom_padding_tablet=\u00bb50px|0|50px|0&#8243; custom_padding_phone=\u00bb\u00bb custom_css_main_element=\u00bbborder: 1px;\u00bb transparent_background=\u00bboff\u00bb make_fullwidth=\u00bboff\u00bb use_custom_width=\u00bboff\u00bb width_unit=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_4,3_4&#8243; use_custom_gutter=\u00bbon\u00bb admin_label=\u00bbFila\u00bb _builder_version=\u00bb4.24.0&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb width=\u00bb70%\u00bb width_tablet=\u00bb85%\u00bb width_phone=\u00bb90%\u00bb width_last_edited=\u00bbon|desktop\u00bb max_width=\u00bb2560px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_image src=\u00bbhttps:\/\/alhambrait.com\/handsip\/wp-content\/uploads\/2024\/02\/i_contact_center_omnicanal.png\u00bb alt=\u00bbContact Center Omnicanal\u00bb title_text=\u00bbi_contact_center_omnicanal\u00bb align=\u00bbcenter\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bbcenter\u00bb align_last_edited=\u00bbon|tablet\u00bb _builder_version=\u00bb4.24.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin_tablet=\u00bb-70px||||false|false\u00bb custom_margin_phone=\u00bb-70px||||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb3_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbReducci\u00f3n de los tiempos de respuesta y mejora de la experiencia de usuario\u00bb alt=\u00bbConectividad\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb250px\u00bb content_max_width=\u00bb100%\u00bb icon_placement_tablet=\u00bbtop\u00bb icon_placement_phone=\u00bbtop\u00bb icon_placement_last_edited=\u00bbon|tablet\u00bb _builder_version=\u00bb4.24.3&#8243; _module_preset=\u00bbdefault\u00bb header_level=\u00bbh2&#8243; header_font=\u00bbAlhambra||||||||\u00bb header_text_align=\u00bbleft\u00bb header_font_size=\u00bb40px\u00bb image_icon_custom_margin=\u00bb|70px|||false|false\u00bb image_icon_custom_margin_tablet=\u00bb|0px|||false|false\u00bb image_icon_custom_margin_phone=\u00bb|0px|||false|false\u00bb image_icon_custom_margin_last_edited=\u00bbon|tablet\u00bb image_icon_custom_padding=\u00bb||||false|false\u00bb header_font_size_tablet=\u00bb32px\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb\u00bb body_font_size_phone=\u00bb15px\u00bb body_font_size_last_edited=\u00bbon|phone\u00bb custom_css_blurb_title=\u00bbpadding-bottom:25px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>El servicio de Contact Center Omnicanal de handSIP agiliza los tiempos de respuesta, gracias al uso de bots nativos, as\u00ed como <strong>mejora la experiencia del cliente<\/strong>, ya que adem\u00e1s de los canales de comunicaci\u00f3n puramente digitales (WhatsApp Business, e-mail, Chat web, Facebook\u2026) <strong>ofrece una experiencia de voz y colaboraci\u00f3n de alta calidad<\/strong>.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4&#8243; use_custom_gutter=\u00bbon\u00bb admin_label=\u00bbFila\u00bb _builder_version=\u00bb4.24.0&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb width=\u00bb70%\u00bb width_tablet=\u00bb85%\u00bb width_phone=\u00bb90%\u00bb width_last_edited=\u00bbon|phone\u00bb max_width=\u00bb2560px\u00bb custom_padding=\u00bb0px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbOmnicanalidad\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf086;||fa||900&#8243; image_icon_width=\u00bb50px\u00bb content_max_width=\u00bb100%\u00bb image_icon_width_tablet=\u00bb45px\u00bb image_icon_width_phone=\u00bb40px\u00bb image_icon_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.24.3&#8243; _module_preset=\u00bbdefault\u00bb header_level=\u00bbh3&#8243; header_font=\u00bbAlhambra||||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#2e414f\u00bb header_font_size=\u00bb26px\u00bb body_text_align=\u00bbcenter\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb custom_padding=\u00bb25px||25px||false|false\u00bb header_font_size_tablet=\u00bb24px\u00bb header_font_size_phone=\u00bb22px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb15px\u00bb body_font_size_last_edited=\u00bbon|phone\u00bb body_line_height_tablet=\u00bb1.4em\u00bb body_line_height_phone=\u00bb1.4em\u00bb body_line_height_last_edited=\u00bbon|desktop\u00bb custom_css_blurb_title=\u00bbpadding-bottom:15px\u00bb global_colors_info=\u00bb{}\u00bb icon_color__hover_enabled=\u00bbon|hover\u00bb icon_color__hover=\u00bb#f97e03&#8243;]<\/p>\n<p>Permite establecer la comunicaci\u00f3n con los clientes a trav\u00e9s del canal digital que ellos elijan.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbMarcadores autom\u00e1ticos\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf1e4;||fa||900&#8243; image_icon_width=\u00bb50px\u00bb content_max_width=\u00bb100%\u00bb image_icon_width_tablet=\u00bb45px\u00bb image_icon_width_phone=\u00bb40px\u00bb image_icon_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.24.3&#8243; _module_preset=\u00bbdefault\u00bb header_level=\u00bbh3&#8243; header_font=\u00bbAlhambra||||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#2e414f\u00bb header_font_size=\u00bb26px\u00bb body_text_align=\u00bbcenter\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb custom_padding=\u00bb25px||25px||false|false\u00bb header_font_size_tablet=\u00bb26px\u00bb header_font_size_phone=\u00bb22px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb15px\u00bb body_font_size_last_edited=\u00bbon|phone\u00bb body_line_height_tablet=\u00bb1.4em\u00bb body_line_height_phone=\u00bb1.4em\u00bb body_line_height_last_edited=\u00bbon|desktop\u00bb custom_css_blurb_title=\u00bbpadding-bottom:15px\u00bb global_colors_info=\u00bb{}\u00bb icon_color__hover_enabled=\u00bbon|hover\u00bb icon_color__hover=\u00bb#f97e03&#8243;]<\/p>\n<p>Preview, progresivo, progresivo inverso, power y predictivo.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbIVR\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf027;||fa||900&#8243; image_icon_width=\u00bb50px\u00bb content_max_width=\u00bb100%\u00bb image_icon_width_tablet=\u00bb45px\u00bb image_icon_width_phone=\u00bb40px\u00bb image_icon_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.24.3&#8243; _module_preset=\u00bbdefault\u00bb header_level=\u00bbh3&#8243; header_font=\u00bbAlhambra||||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#2e414f\u00bb header_font_size=\u00bb26px\u00bb body_text_align=\u00bbcenter\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb custom_padding=\u00bb25px||25px||false|false\u00bb header_font_size_tablet=\u00bb24px\u00bb header_font_size_phone=\u00bb22px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb15px\u00bb body_font_size_last_edited=\u00bbon|phone\u00bb body_line_height_tablet=\u00bb1.4em\u00bb body_line_height_phone=\u00bb1.4em\u00bb body_line_height_last_edited=\u00bbon|desktop\u00bb custom_css_blurb_title=\u00bbpadding-bottom:15px\u00bb global_colors_info=\u00bb{}\u00bb icon_color__hover_enabled=\u00bbon|hover\u00bb icon_color__hover=\u00bb#f97e03&#8243; font_icon__hover_enabled=\u00bboff|desktop\u00bb]<\/p>\n<p>Respuesta por Voz interactiva.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbVoice Broadcast\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf3c9;||fa||900&#8243; image_icon_width=\u00bb50px\u00bb content_max_width=\u00bb100%\u00bb image_icon_width_tablet=\u00bb45px\u00bb image_icon_width_phone=\u00bb40px\u00bb image_icon_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.24.3&#8243; _module_preset=\u00bbdefault\u00bb header_level=\u00bbh3&#8243; header_font=\u00bbAlhambra||||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#2e414f\u00bb header_font_size=\u00bb26px\u00bb body_text_align=\u00bbcenter\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb custom_padding=\u00bb25px||25px||false|false\u00bb header_font_size_tablet=\u00bb24px\u00bb header_font_size_phone=\u00bb22px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb15px\u00bb body_font_size_last_edited=\u00bbon|phone\u00bb body_line_height_tablet=\u00bb1.4em\u00bb body_line_height_phone=\u00bb1.4em\u00bb body_line_height_last_edited=\u00bbon|desktop\u00bb custom_css_blurb_title=\u00bbpadding-bottom:15px\u00bb global_colors_info=\u00bb{}\u00bb icon_color__hover_enabled=\u00bbon|hover\u00bb icon_color__hover=\u00bb#f97e03&#8243;]<\/p>\n<p>Transmisi\u00f3n masiva de mensajes de voz pregrabados.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4&#8243; use_custom_gutter=\u00bbon\u00bb admin_label=\u00bbFila\u00bb _builder_version=\u00bb4.24.0&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb width=\u00bb70%\u00bb width_tablet=\u00bb85%\u00bb width_phone=\u00bb90%\u00bb width_last_edited=\u00bbon|phone\u00bb max_width=\u00bb2560px\u00bb custom_padding=\u00bb0px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbCampa\u00f1as de Voz\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf2a0;||fa||900&#8243; image_icon_width=\u00bb50px\u00bb content_max_width=\u00bb100%\u00bb image_icon_width_tablet=\u00bb45px\u00bb image_icon_width_phone=\u00bb40px\u00bb image_icon_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.24.3&#8243; _module_preset=\u00bbdefault\u00bb header_level=\u00bbh3&#8243; header_font=\u00bbAlhambra||||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#2e414f\u00bb header_font_size=\u00bb26px\u00bb body_text_align=\u00bbcenter\u00bb body_line_height=\u00bb1.4em\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb custom_padding=\u00bb25px||25px||false|false\u00bb header_font_size_tablet=\u00bb24px\u00bb header_font_size_phone=\u00bb22px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb15px\u00bb body_font_size_last_edited=\u00bbon|phone\u00bb body_line_height_tablet=\u00bb1.4em\u00bb body_line_height_phone=\u00bb1.4em\u00bb body_line_height_last_edited=\u00bbon|desktop\u00bb custom_css_blurb_title=\u00bbpadding-bottom:15px\u00bb global_colors_info=\u00bb{}\u00bb icon_color__hover_enabled=\u00bbon|hover\u00bb icon_color__hover=\u00bb#f97e03&#8243;]<\/p>\n<p>Campa\u00f1as entrantes, salientes y mixtas. 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_builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,3_4&#8243; use_custom_gutter=\u00bbon\u00bb admin_label=\u00bbFila\u00bb _builder_version=\u00bb4.24.0&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb width=\u00bb70%\u00bb width_tablet=\u00bb85%\u00bb width_phone=\u00bb90%\u00bb width_last_edited=\u00bbon|desktop\u00bb max_width=\u00bb2560px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_image src=\u00bbhttps:\/\/alhambrait.com\/handsip\/wp-content\/uploads\/2024\/02\/i_listado_ventajas.png\u00bb alt=\u00bbContact Center Omnicanal\u00bb title_text=\u00bbi_listado_ventajas\u00bb align=\u00bbright\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bbcenter\u00bb align_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.24.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin_tablet=\u00bb-70px||||false|false\u00bb custom_margin_phone=\u00bb-70px||||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb3_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbCall Center Omnicanal \u00e1gil y automatizado\u00bb alt=\u00bbConectividad\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb250px\u00bb content_max_width=\u00bb100%\u00bb icon_placement_tablet=\u00bbtop\u00bb icon_placement_phone=\u00bbtop\u00bb icon_placement_last_edited=\u00bbon|tablet\u00bb module_class=\u00bbpa-bullet-list-1&#8243; _builder_version=\u00bb4.24.3&#8243; _module_preset=\u00bbdefault\u00bb header_level=\u00bbh2&#8243; header_font=\u00bbAlhambra||||||||\u00bb header_text_align=\u00bbleft\u00bb header_font_size=\u00bb40px\u00bb image_icon_custom_margin=\u00bb|70px|||false|false\u00bb image_icon_custom_margin_tablet=\u00bb|0px|||false|false\u00bb image_icon_custom_margin_phone=\u00bb|0px|||false|false\u00bb image_icon_custom_margin_last_edited=\u00bbon|tablet\u00bb image_icon_custom_padding=\u00bb||||false|false\u00bb header_font_size_tablet=\u00bb32px\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb\u00bb body_font_size_phone=\u00bb15px\u00bb body_font_size_last_edited=\u00bbon|phone\u00bb custom_css_blurb_title=\u00bbpadding-bottom:25px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>La herramienta en la que se basa el servicio Contact Center Omnicanal:<\/p>\n<ul>\n<li>Permite la conexi\u00f3n con los clientes a trav\u00e9s del canal digital que ellos prefieran a trav\u00e9s de un Inbox Unificado: Facebook y Messenger, WhatsApp Business, Bots nativos, Webchat, Correo electr\u00f3nico, SMS y MMS, Instagram\u2026<\/li>\n<li>Automatiza y agiliza los tiempos de respuesta con bots nativos (IA).<\/li>\n<li>Incluye Voz adem\u00e1s de los canales digitales (email, chat, RRSS).<\/li>\n<li>Incorpora herramientas de colaboraci\u00f3n que motivan el trabajo en equipo.<\/li>\n<li>Se adapta al cliente, no al rev\u00e9s.<\/li>\n<li>Ofrece anal\u00edtica en tiempo real.<\/li>\n<li>Posibilita la elaboraci\u00f3n sencilla de flujos de actividad y reportes (Drag &amp; Drop).<\/li>\n<li>Permite la creaci\u00f3n de formularios personalizados.<\/li>\n<li>Se integra con otras plataformas.<\/li>\n<\/ul>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.24.3&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb background_image=\u00bbhttps:\/\/alhambrait.com\/handsip\/wp-content\/uploads\/2024\/01\/destacado_contacto_1920.jpg\u00bb min_height=\u00bb450px\u00bb height=\u00bb450px\u00bb max_height=\u00bb450px\u00bb top_divider_style=\u00bbarrow2&#8243; top_divider_color=\u00bb#FFFFFF\u00bb top_divider_height=\u00bb75px\u00bb top_divider_height_tablet=\u00bb50px\u00bb top_divider_height_phone=\u00bb25px\u00bb top_divider_height_last_edited=\u00bbon|desktop\u00bb bottom_divider_style=\u00bbarrow2&#8243; bottom_divider_color=\u00bb#FFFFFF\u00bb bottom_divider_height=\u00bb75px\u00bb bottom_divider_height_tablet=\u00bb50px\u00bb bottom_divider_height_phone=\u00bb25px\u00bb bottom_divider_height_last_edited=\u00bbon|phone\u00bb background_last_edited=\u00bbon|phone\u00bb background_image_tablet=\u00bbhttps:\/\/alhambrait.com\/handsip\/wp-content\/uploads\/2024\/01\/destacado_contacto_1200.jpg\u00bb background_image_phone=\u00bbhttps:\/\/alhambrait.com\/handsip\/wp-content\/uploads\/2024\/01\/destacado_contacto_500.jpg\u00bb background_enable_image_tablet=\u00bbon\u00bb background_enable_image_phone=\u00bbon\u00bb custom_css_main_element=\u00bbdisplay: flex;||flex-direction: column;||justify-content: center;\u00bb global_module=\u00bb12142&#8243; 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Y nuestro compromiso tambi\u00e9n est\u00e1 con el planeta: somos una organizaci\u00f3n <strong>Neutral CO2<\/strong>. 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