{"id":8045,"date":"2021-07-20T14:33:00","date_gmt":"2021-07-20T12:33:00","guid":{"rendered":"https:\/\/www.alhambrait.com\/cloud\/secure-cloud\/voice-services\/"},"modified":"2026-02-25T16:51:21","modified_gmt":"2026-02-25T15:51:21","slug":"voice-services","status":"publish","type":"page","link":"https:\/\/www.alhambrait.com\/cloud\/en\/secure-cloud\/voice-services\/","title":{"rendered":"Voice Services"},"content":{"rendered":"

[et_pb_section fb_built=”1″ next_background_color=”#2ea3f2″ _builder_version=”4.27.4″ _module_preset=”default” background_image=”https:\/\/www.alhambrait.com\/cloud\/wp-content\/uploads\/2025\/01\/banner_voz_1920.jpg” min_height=”500px” height=”500px” max_height=”500px” top_divider_style=”wave” top_divider_color=”#5619a3″ top_divider_height_tablet=”75px” top_divider_height_phone=”50px” top_divider_height_last_edited=”on|phone” bottom_divider_style=”wave” bottom_divider_height_tablet=”75px” bottom_divider_height_phone=”50px” bottom_divider_height_last_edited=”on|phone” background_last_edited=”on|phone” background_image_tablet=”https:\/\/www.alhambrait.com\/cloud\/wp-content\/uploads\/2025\/01\/banner_voz_1280.jpg” background_image_phone=”https:\/\/www.alhambrait.com\/cloud\/wp-content\/uploads\/2025\/01\/banner_voz_500.jpg” background_enable_image_tablet=”on” background_enable_image_phone=”on” custom_css_main_element=”display: flex;||flex-direction: column;||justify-content: center;” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Voice Services” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h1″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”40px” header_font_size_tablet=”35px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” header_text_shadow_style=”preset3″ global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” next_background_color=”#ffffff” _builder_version=”4.16″ background_color=”#2ea3f2″ custom_margin=”||||false|false” custom_padding=”75px||200px||false|false” custom_padding_tablet=”||150px||false|false” custom_padding_phone=”25px||100px||false|false” bottom_divider_style=”curve” bottom_divider_flip=”vertical” bottom_divider_height_tablet=”75px” bottom_divider_height_phone=”50px” bottom_divider_height_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_margin=”-25px||||false|false” custom_margin_tablet=”-20px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.21.2″ text_text_color=”#ffffff” custom_padding=”||5px||false|false” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|desktop” border_width_bottom=”1px” border_color_bottom=”rgba(255,255,255,0.6)” global_colors_info=”{}”]Home<\/a> > Secure Cloud<\/a> > Voice Services<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”Voice Services which improve your communications” image=”https:\/\/www.alhambrait.com\/cloud\/wp-content\/uploads\/2020\/12\/icon2_servicios_voz.png” alt=”Voice Services” content_max_width=”100%” image_icon_width_tablet=”” image_icon_width_phone=”” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.4″ header_level=”h2″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”40px” body_text_align=”left” body_text_color=”rgba(255,255,255,0.9)” body_font_size=”18px” body_line_height=”1.5em” background_color=”El Servicio de Data Center Virtual de Alhambra Cloud proporciona recursos dedicados con ventajas a\u00f1adidas frente al hardware f\u00edsico, y abstrae de la gesti\u00f3n de dispositivos de comunicaciones, seguridad, almacenamiento e infraestructura de CPD, proporcionando un servicio integral de gesti\u00f3n y soporte. ” header_font_size_tablet=”30px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”16px” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” custom_css_blurb_title=”margin-bottom: 35px;” icon_font_size_tablet=”70px” icon_font_size_phone=”65px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

These services are based on our Cloud platform, on which we build a set of Professional Voice Services, adaptable to the needs of your organisation at any time, without the need for investment or maintenance, accessed as a service.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb use_icon=”on” icon_color=”rgba(0,0,0,0.5)” icon_placement=”left” image_icon_width=”50px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.0″ header_font=”Alhambra-IT||||||||” header_text_align=”left” header_text_color=”#ffffff” header_font_size=”30px” header_line_height=”1.2em” body_font=”Alhambra-IT||||||||” body_text_align=”left” body_text_color=”#FFFFFF” body_font_size=”30px” body_line_height=”1.2em” background_layout=”dark” header_font_size_tablet=”28px” header_font_size_phone=”26px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”28px” body_font_size_phone=”26px” body_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-top: 5px;” icon_font_size=”50px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size__hover=”55px” icon_font_size__hover_enabled=”on|desktop” icon_font_size_last_edited=”on|phone” global_colors_info=”{}” image_icon_width__hover=”55px” image_icon_width__hover_enabled=”on|desktop”]24×7[\/et_pb_blurb][et_pb_blurb use_icon=”on” icon_color=”rgba(0,0,0,0.5)” icon_placement=”left” image_icon_width=”50px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.0″ header_font=”Alhambra-IT||||||||” header_text_align=”left” header_text_color=”#ffffff” header_font_size=”30px” header_line_height=”1.2em” body_text_align=”left” body_text_color=”#ffffff” body_font_size=”15px” body_line_height=”1.5em” background_layout=”dark” header_font_size_tablet=”28px” header_font_size_phone=”26px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”14px” body_font_size_last_edited=”on|tablet” custom_css_blurb_title=”margin-top: 5px;” icon_font_size=”50px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size__hover=”55px” icon_font_size__hover_enabled=”on|desktop” icon_font_size_last_edited=”on|phone” global_colors_info=”{}” image_icon_width__hover=”55px” image_icon_width__hover_enabled=”on|desktop”]<\/p>\n

The Voice Services that Alhambra Cloud offers you always have highly qualified technical assistance, 24\u00d77, 365 days of the year.<\/p>\n

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Quality is always guaranteed, due to being services endorsed by the most prestigious quality certifications and by our service level agreements with the main technology manufacturers and suppliers.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”Voice Services:” use_icon=”on” content_max_width=”100%” _builder_version=”4.27.4″ header_level=”h2″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#175179″ header_font_size=”40px” body_text_align=”left” body_text_color=”rgba(255,255,255,0.9)” body_font_size=”15px” custom_margin=”||||false|false” custom_margin_tablet=”||35px||false|false” custom_margin_phone=”||20px||false|false” custom_margin_last_edited=”on|phone” header_font_size_tablet=”35px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”4″ _builder_version=”4.16″ _module_preset=”default” width=”55%” width_tablet=”70%” width_phone=”” width_last_edited=”on|phone” max_width=”2560px” module_alignment=”center” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb url=”#centralita-virtual” use_icon=”on” font_icon=”||fa||900″ icon_color=”#2ea3f2″ image_icon_width=”45px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.0″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#2ea3f2″ header_font_size=”30px” header_line_height=”1.2em” body_font=”Alhambra-IT||||||||” body_text_align=”center” body_text_color=”#5b5b5f” body_font_size=”30px” body_line_height=”1.2em” header_font_size_tablet=”28px” header_font_size_phone=”26px” header_font_size_last_edited=”on|tablet” body_font_size_tablet=”28px” body_font_size_phone=”26px” body_font_size_last_edited=”on|phone” icon_font_size=”45px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size__hover=”55px” icon_font_size__hover_enabled=”on|desktop” icon_font_size_last_edited=”on|phone” global_colors_info=”{}” content__hover_enabled=”on|hover” content__hover=”” icon_color__hover_enabled=”on|hover” icon_color__hover=”#175179″ header_text_color__hover_enabled=”on|hover” header_text_color__hover=”#175179″ image_icon_width__hover=”55px” image_icon_width__hover_enabled=”on|desktop”]<\/p>\n

Virtual Switchboard<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb url=”#centralita-gestionada” use_icon=”on” font_icon=”||fa||900″ icon_color=”#2ea3f2″ image_icon_width=”45px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.27.0″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#2ea3f2″ header_font_size=”30px” header_line_height=”1.2em” body_font=”Alhambra-IT||||||||” body_text_align=”center” body_text_color=”#5b5b5f” body_font_size=”30px” body_line_height=”1.2em” header_font_size_tablet=”28px” header_font_size_phone=”26px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”28px” body_font_size_phone=”26px” body_font_size_last_edited=”on|phone” icon_font_size=”45px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size__hover=”55px” icon_font_size__hover_enabled=”on|desktop” icon_font_size_last_edited=”on|phone” global_colors_info=”{}” icon_color__hover_enabled=”on|hover” icon_color__hover=”#175179″ header_text_color__hover_enabled=”on|hover” header_text_color__hover=”#175179″ image_icon_width__hover=”55px” image_icon_width__hover_enabled=”on|desktop”]<\/p>\n

Managed Switchboard<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb url=”#contact-center” use_icon=”on” font_icon=”||fa||900″ icon_color=”#2ea3f2″ image_icon_width=”45px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” module_id=”#contact-center” _builder_version=”4.27.0″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#2ea3f2″ header_font_size=”30px” header_line_height=”1.2em” body_font=”Alhambra-IT||||||||” body_text_align=”center” body_text_color=”#5b5b5f” body_font_size=”30px” body_line_height=”1.2em” header_font_size_tablet=”28px” header_font_size_phone=”26px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”28px” body_font_size_phone=”26px” body_font_size_last_edited=”on|phone” icon_font_size=”45px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size__hover=”55px” icon_font_size__hover_enabled=”on|desktop” icon_font_size_last_edited=”on|phone” global_colors_info=”{}” icon_color__hover_enabled=”on|hover” icon_color__hover=”#175179″ header_text_color__hover_enabled=”on|hover” header_text_color__hover=”#175179″ image_icon_width__hover=”55px” image_icon_width__hover_enabled=”on|desktop”]<\/p>\n

Contact Center<\/p>\n

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Cloud Fax<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” prev_background_color=”#ffffff” _builder_version=”4.18.0″ use_background_color_gradient=”on” background_color_gradient_stops=”#2ea3f2 0%|#175179 100%” background_color_gradient_start=”#2ea3f2″ background_color_gradient_end=”#175179″ custom_margin=”||||false|false” custom_padding=”150px||125px||false|false” custom_padding_tablet=”100px||100px||false|false” custom_padding_phone=”75px||75px||false|false” top_divider_style=”curve” top_divider_flip=”horizontal” top_divider_height_tablet=”75px” top_divider_height_phone=”50px” top_divider_height_last_edited=”on|phone” bottom_divider_style=”curve” bottom_divider_color=”#ffffff” bottom_divider_flip=”horizontal” bottom_divider_style_last_edited=”off|phone” bottom_divider_height_tablet=”75px” bottom_divider_height_phone=”50px” bottom_divider_height_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” width=”50%” width_tablet=”90%” width_phone=”” width_last_edited=”on|phone” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Virtual Call Center” use_icon=”on” font_icon=”||fa||900″ icon_color=”#2ea3f2″ image_icon_background_color=”#ffffff” image_icon_width=”44px” content_max_width=”100%” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” content_max_width_tablet=”90%” content_max_width_phone=”95%” content_max_width_last_edited=”on|phone” module_id=”centralita-virtual” _builder_version=”4.27.4″ header_level=”h3″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”40px” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_font_size=”16px” body_line_height=”1.5em” background_color=”El Servicio de Data Center Virtual de Alhambra Cloud proporciona recursos dedicados con ventajas a\u00f1adidas frente al hardware f\u00edsico, y abstrae de la gesti\u00f3n de dispositivos de comunicaciones, seguridad, almacenamiento e infraestructura de CPD, proporcionando un servicio integral de gesti\u00f3n y soporte. ” image_icon_custom_padding=”25px|25px|25px|25px|false|false” header_font_size_tablet=”35px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”16px” body_font_size_phone=”14px” body_font_size_last_edited=”on|tablet” custom_css_blurb_title=”margin-bottom: 20px;” border_radii_image=”on|100px|100px|100px|100px” icon_font_size=”44px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” use_circle=”on” circle_color=”#ffffff” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″]<\/p>\n

Advanced Virtual PBX without limits on growth<\/strong><\/p>\n

<\/p>\n

Enjoy the functionalities of the most advanced call Center as a service, and without initial investment or paying for periodic updates, through a truly scalable solution based on the needs of your business.<\/p>\n

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Find the presence or availability of all users of your organisation at all times.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Voice and Video Conference” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Make immediate voice calls and hold videoconferences with any member of your organisation.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Messaging and work groups” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Users will be able to write to each other securely through a corporate chat, as well as creating groups.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Desktop WebRTC client” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Users will be able to use the WebRTC client on their devices, with an internet connection, from anywhere in the world.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.16″ _module_preset=”default” width=”85%” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Click to call” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Users will be able to make calls or video calls with just one click from their device, from any location.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Call Center” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

With our Virtual Call Center, you will be able to access Call Center tools adapted to your needs.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Self-supply” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

The handSIP Virtual Call Center offers you self-supply and templates of phones from the main manufacturers.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Integration with Office 365 and CRM” use_icon=”on” font_icon=”||fa||400″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Centralises all information, integrating the virtual call Center with Office 365 or with your corporate CRM.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.16″ _module_preset=”default” width=”85%” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Savings” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.18.0″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Immediate cost savings, no initial investment, no hardware costs, no maintenance costs.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Flexibility” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.18.0″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|phone” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

A flexible service that adapts to the needs of your business by adding users, numbers, functions…<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Availability” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.18.0″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

An always available service that allows you to carry the extension on a landline, mobile, Tablet or PC.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Unique Numbering” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.18.0″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Intelligent virtual numbering service to have a unique numbering at national and international level.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”4″ _builder_version=”4.18.0″ _module_preset=”default” width=”70%” width_tablet=”80%” width_phone=”80%” width_last_edited=”on|phone” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Integrate your Virtual Switchboard directly with Microsoft Teams” use_icon=”on” content_max_width=”1100px” _builder_version=”4.18.0″ _module_preset=”default” header_font=”Alhambra-IT||||||||” header_text_color=”#2ea3f2″ header_font_size=”24px” custom_css_blurb_title=”margin-bottom:25px” global_colors_info=”{}”]<\/p>\n

If you are a Microsoft Teams<\/strong> user and you want this to be your telephony client, you no longer have to pay the Microsoft toll to make calls: now you can choose and configure our cloud service to be able to make and receive calls with a cost several times lower.<\/p>\n

<\/p>\n

Also, if you do not have E3 or E5 Office 365 licenses for the entire organization, you will only have to configure part of the company with extensions of our Virtual Switchboard and you will be able to make calls between these users and the Teams users of your organization.<\/p>\n

<\/p>\n

Similarly, those users who have the Connect client will be able to have Unified Communications capabilities such as video calls, presence, chat, etc., or have a call center for call attention integrated with the rest of the corporate telephony, with powerful routing policies based on schedules and calendars, multilevel IVR\u2019s, recording of conversations, Voice mail, etc.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.alhambrait.com\/cloud\/wp-content\/uploads\/2022\/10\/integracion_teams.jpg” title_text=”integracion_teams” _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” prev_background_color=”#ffffff” _builder_version=”4.16″ use_background_color_gradient=”on” background_color_gradient_stops=”#2ea3f2 0%|#175179 100%” background_color_gradient_start=”#2ea3f2″ background_color_gradient_end=”#175179″ custom_margin=”||||false|false” custom_padding=”150px||125px||false|false” custom_padding_tablet=”100px||100px||false|false” custom_padding_phone=”75px||75px||false|false” top_divider_style=”curve” top_divider_flip=”horizontal” top_divider_height_tablet=”75px” top_divider_height_phone=”50px” top_divider_height_last_edited=”on|phone” bottom_divider_style=”curve” bottom_divider_color=”#ffffff” bottom_divider_flip=”horizontal” bottom_divider_style_last_edited=”off|phone” bottom_divider_height_tablet=”75px” bottom_divider_height_phone=”50px” bottom_divider_height_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” width=”50%” width_tablet=”90%” width_phone=”” width_last_edited=”on|phone” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Managed Call Center” use_icon=”on” font_icon=”||fa||900″ icon_color=”#2ea3f2″ image_icon_background_color=”#ffffff” image_icon_width=”44px” content_max_width=”100%” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” content_max_width_tablet=”90%” content_max_width_phone=”95%” content_max_width_last_edited=”on|phone” module_id=”centralita-gestionada” _builder_version=”4.27.4″ header_level=”h3″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”40px” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_font_size=”16px” body_line_height=”1.5em” background_color=”El Servicio de Data Center Virtual de Alhambra Cloud proporciona recursos dedicados con ventajas a\u00f1adidas frente al hardware f\u00edsico, y abstrae de la gesti\u00f3n de dispositivos de comunicaciones, seguridad, almacenamiento e infraestructura de CPD, proporcionando un servicio integral de gesti\u00f3n y soporte. ” image_icon_custom_padding=”25px|25px|25px|25px|false|false” header_font_size_tablet=”35px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”16px” body_font_size_phone=”14px” body_font_size_last_edited=”on|tablet” custom_css_blurb_title=”margin-bottom: 20px;” border_radii_image=”on|100%|100%|100%|100%” icon_font_size=”44px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” use_circle=”on” circle_color=”#ffffff” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″]<\/p>\n

Maximum quality and integration<\/strong><\/p>\n

<\/p>\n

The managed call Center service dedicates a PBX to each organisation. Within the portfolio of solutions that Alhambra Cloud implements for clients (Cisco, Avaya, 3CX, Asterisk), we select the one which is best adapted to the circumstances and use of each company, and implement it on our cloud as a service, dedicated exclusively to the Client.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.16″ _module_preset=”default” width=”85%” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Maximum Integration” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Integration with other applications, reports and specific call Center functionalities or unified communications which do not have the standard virtual call Center.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”SIP Trunk” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Thanks to the SIP Trunk service, your telephone bill and internet access are adapted based on the needs of your company.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Savings” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Reduce the costs of all calls you make, whether national, international or to mobiles.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Availability” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

We guarantee the availability of your call Center at all times, always offering comprehensive management of the service.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” prev_background_color=”#ffffff” _builder_version=”4.16″ use_background_color_gradient=”on” background_color_gradient_stops=”#2ea3f2 0%|#175179 100%” background_color_gradient_start=”#2ea3f2″ background_color_gradient_end=”#175179″ custom_margin=”||||false|false” custom_padding=”150px||125px||false|false” custom_padding_tablet=”100px||100px||false|false” custom_padding_phone=”75px||75px||false|false” top_divider_style=”curve” top_divider_flip=”horizontal” top_divider_height_tablet=”75px” top_divider_height_phone=”50px” top_divider_height_last_edited=”on|phone” bottom_divider_style=”curve” bottom_divider_color=”#ffffff” bottom_divider_flip=”horizontal” bottom_divider_style_last_edited=”off|phone” bottom_divider_height_tablet=”75px” bottom_divider_height_phone=”50px” bottom_divider_height_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” width=”50%” width_tablet=”90%” width_phone=”” width_last_edited=”on|phone” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Contact Center” use_icon=”on” font_icon=”||fa||900″ icon_color=”#2ea3f2″ image_icon_background_color=”#ffffff” image_icon_width=”44px” content_max_width=”100%” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” content_max_width_tablet=”90%” content_max_width_phone=”95%” content_max_width_last_edited=”on|phone” module_id=”contact-center” _builder_version=”4.27.4″ header_level=”h3″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”40px” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_font_size=”16px” body_line_height=”1.5em” background_color=”El Servicio de Data Center Virtual de Alhambra Cloud proporciona recursos dedicados con ventajas a\u00f1adidas frente al hardware f\u00edsico, y abstrae de la gesti\u00f3n de dispositivos de comunicaciones, seguridad, almacenamiento e infraestructura de CPD, proporcionando un servicio integral de gesti\u00f3n y soporte. ” image_icon_custom_padding=”25px|25px|25px|25px|false|false” header_font_size_tablet=”35px” header_font_size_phone=”30px” header_font_size_last_edited=”on|tablet” body_font_size_tablet=”16px” body_font_size_phone=”14px” body_font_size_last_edited=”on|tablet” custom_css_blurb_title=”margin-bottom: 20px;” border_radii_image=”on|100%|100%|100%|100%” icon_font_size=”44px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” use_circle=”on” circle_color=”#ffffff” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″]<\/p>\n

Make user posts into true Contact Center posts.<\/strong><\/p>\n

<\/p>\n

Enjoy adding Contact Center functionalities to the extensions of your virtual call Center, also allowing the performance of the group to be managed through monitoring of agents, reports, etc.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.16″ _module_preset=”default” width=”85%” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Easy” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Have a professional Contact Center in your organisation (with users and supervisors), in an easy and secure way.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Functionalities” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Enjoy a multitude of functionalities: Login\/logout with pause, in a queue or in several, recording and listening, monitoring of agents, reports, etc.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”IVR” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

By integrating with our virtual call Center, you will be able to take advantage of all its characteristics, including Interactive Voice Response (IVR).<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Availability” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

A service which is always available at any time, from any place or device.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” prev_background_color=”#ffffff” _builder_version=”4.16″ use_background_color_gradient=”on” background_color_gradient_stops=”#2ea3f2 0%|#175179 100%” background_color_gradient_start=”#2ea3f2″ background_color_gradient_end=”#175179″ custom_margin=”||||false|false” custom_padding=”150px||125px||false|false” custom_padding_tablet=”100px||100px||false|false” custom_padding_phone=”75px||75px||false|false” top_divider_style=”curve” top_divider_flip=”horizontal” top_divider_height_tablet=”75px” top_divider_height_phone=”50px” top_divider_height_last_edited=”on|phone” bottom_divider_style=”curve” bottom_divider_color=”#ffffff” bottom_divider_flip=”horizontal” bottom_divider_style_last_edited=”off|phone” bottom_divider_height_tablet=”75px” bottom_divider_height_phone=”50px” bottom_divider_height_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” width=”50%” width_tablet=”90%” width_phone=”” width_last_edited=”on|phone” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Fax on the Cloud” use_icon=”on” font_icon=”||fa||900″ icon_color=”#2ea3f2″ image_icon_background_color=”#ffffff” image_icon_width=”44px” content_max_width=”100%” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” content_max_width_tablet=”90%” content_max_width_phone=”95%” content_max_width_last_edited=”on|phone” module_id=”fax-nube” _builder_version=”4.27.4″ header_level=”h3″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”40px” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_font_size=”16px” body_line_height=”1.5em” background_color=”El Servicio de Data Center Virtual de Alhambra Cloud proporciona recursos dedicados con ventajas a\u00f1adidas frente al hardware f\u00edsico, y abstrae de la gesti\u00f3n de dispositivos de comunicaciones, seguridad, almacenamiento e infraestructura de CPD, proporcionando un servicio integral de gesti\u00f3n y soporte. ” image_icon_custom_padding=”25px|25px|25px|25px|false|false” header_font_size_tablet=”35px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”16px” body_font_size_phone=”14px” body_font_size_last_edited=”on|tablet” custom_css_blurb_title=”margin-bottom: 20px;” border_radii_image=”on|100%|100%|100%|100%” icon_font_size=”44px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” use_circle=”on” circle_color=”#ffffff” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″]<\/p>\n

Professional fax at an international level, with payment based on use.<\/strong><\/p>\n

<\/p>\n

A fax service, still very necessary in different sectors, which you will have available with payment based on use, forgetting about communications cards, physical lines, maintenance or concurrency problems. Additionally, it is integrated with any email server by SMTP (Exchange, Lotus, Office 365, Google, etc.).<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.16″ _module_preset=”default” width=”85%” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Savings” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Reduce costs for your organisation by forgetting about communications cards, lines and maintenance, etc.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Integration” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Exceed the functionalities of conventional fax servers with integration through SMTP or Web Services.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Multi-language” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Incoming numbers from all around the world, with multi-language option: English, French and Spanish.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Easy” use_icon=”on” font_icon=”||fa||900″ icon_color=”#ffffff” image_icon_width=”40px” image_icon_width_tablet=”40px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|phone” _builder_version=”4.16″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#ffffff” header_font_size=”23px” header_line_height=”1.2em” body_text_align=”center” body_text_color=”rgba(255,255,255,0.9)” body_line_height=”1.5em” header_font_size_tablet=”” header_font_size_phone=”23px” header_font_size_last_edited=”on|desktop” custom_css_blurb_title=”margin-bottom: 15px;” icon_font_size=”40px” icon_font_size_tablet=”40px” icon_font_size_phone=”40px” icon_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Administrate your fax accounts, as well as your email inbox, send and receive from your email or website, etc.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ custom_padding=”25px||||false|false” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”||||false|false” top_divider_height_tablet=”75px” top_divider_height_phone=”50px” top_divider_height_last_edited=”on|tablet” bottom_divider_flip=”vertical” bottom_divider_height_tablet=”75px” bottom_divider_height_phone=”50px” bottom_divider_height_last_edited=”on|phone” border_width_bottom=”1px” border_color_bottom=”#999999″ global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”Satisfied Customers” content_max_width=”100%” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h2″ header_font=”Alhambra-IT||||||||” header_text_align=”center” header_text_color=”#5619a3″ header_font_size=”35px” 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_module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.alhambrait.com\/cloud\/wp-content\/uploads\/2019\/11\/clientes_douglas.jpg” alt=”Cliente Douglas” title_text=”Cliente Douglas” align=”center” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.alhambrait.com\/cloud\/wp-content\/uploads\/2019\/11\/clientes_experian.jpg” alt=”Cliente Experian” title_text=”Cliente Experian” align=”center” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.alhambrait.com\/cloud\/wp-content\/uploads\/2019\/11\/clientes_garrido.jpg” alt=”Cliente Garrido” title_text=”Cliente Garrido” align=”center” 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At Alhambra we are committed to providing excellent services. To guarantee this commitment, we have the most important and demanding certifications audited annually by independent firms that recognize and guarantee the excellence of each and every one of our activities, with special attention to the technological requirements that drive the business, such as the most prestigious international standards in the field of Security Management, Cloud Services, Software Development and Business Continuity.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” width=”95%” max_width=”2560px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.alhambrait.com\/cloud\/wp-content\/uploads\/2024\/04\/logos_calidad_appplus_2024.png” alt=”Certified processes in Spain” title_text=”logos_calidad_appplus_2024_mobile” align=”center” src_tablet=”https:\/\/www.alhambrait.com\/cloud\/wp-content\/uploads\/2024\/04\/logos_calidad_appplus_2024_tablet.png” src_phone=”https:\/\/www.alhambrait.com\/cloud\/wp-content\/uploads\/2024\/04\/logos_calidad_appplus_2024_mobile.png” src_last_edited=”on|phone” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.2″ 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Voice services are technologies that enable the transmission and processing of audio in the form of voice over different networks, such as the internet or traditional telephone networks. These services range from real-time communication between people to voice commands for interacting with devices, or the conversion of voice to text and vice versa.<\/p>\n

<\/p>\n

Here are some examples of voice services:<\/p>\n

<\/p>\n

    \n
  1. Traditional telephony and VoIP (Voice over IP):<\/strong><\/li>\n
      \n
    • Traditional telephony:<\/strong> Uses conventional telecommunications networks to make voice calls.<\/li>\n
    • Voice over IP (VoIP):<\/strong> Allows calls to be made over the internet, eliminating the need for traditional telephone lines. Examples: Skype, WhatsApp, Google Voice.<\/li>\n<\/ul>\n
    • Voice assistants:<\/strong>
      Assistants such as Alexa (Amazon), Siri (Apple) or Google Assistant allow users to interact using voice commands. These systems recognise what you say, interpret it and perform actions or answer questions in real time.<\/li>\n
    • Interactive voice response (IVR) systems:<\/strong>
      Used in call centres, IVR systems allow users to interact with a menu of options via voice commands or the telephone keypad. They are common in automated customer service.<\/li>\n
    • Voice recognition and transcription:<\/strong>
      These services convert speech to text, such as in virtual assistants or dictation tools. They are useful for real-time captioning or voice-to-text writing. Examples: Google Speech-to-Text, Dragon NaturallySpeaking.<\/li>\n
    • Text-to-Speech (TTS):<\/strong>
      TTS systems transform written text into synthesised speech. They are used in text readers, virtual assistants or applications that require audio output. Examples: Microsoft Azure Text-to-Speech, Amazon Polly.<\/li>\n
    • Voice services on social media and messaging:<\/strong>
      Apps such as WhatsApp and Telegram allow users to send voice messages instead of text messages, facilitating quick communication without the need to type.<\/li>\n
    • Unified communications:<\/strong>
      Voice services are also part of unified communications platforms, which integrate voice calls, video conferencing, chat, and email in one place. Examples: Microsoft Teams, Zoom.<\/li>\n<\/ol>\n

      <\/p>\n

      In summary, voice services encompass all technologies that enable voice to be transmitted, processed or generated through different media, whether in the form of calls, voice commands or automated processes.<\/p>\n

      [\/et_pb_toggle][et_pb_toggle title=”Why choose Alhambra IT?” open_toggle_text_color=”#2ea3f2″ icon_color=”#2ea3f2″ toggle_icon=”||fa||900″ use_icon_font_size=”on” icon_font_size=”21px” open_icon_color=”#666666″ open_toggle_icon=”||fa||900″ open_use_icon_font_size=”on” open_icon_font_size=”18px” icon_font_size_tablet=”18px” icon_font_size_phone=”18px” icon_font_size_last_edited=”on|phone” _builder_version=”4.27.2″ _module_preset=”default” title_text_color=”#222222″ title_level=”h3″ title_font=”|600|||||||” title_font_size=”18px” body_font_size=”15px” custom_margin=”||0px||false|false” custom_padding=”||||false|false” title_font_size_tablet=”16px” title_font_size_phone=”15px” title_font_size_last_edited=”on|phone” body_font_size_tablet=”15px” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

      Alhambra IT is a company with more than 30 years of experience in the IT sector, offering Cloud, Cybersecurity and Voice and Data Operator (FTTH, satellite, radio, etc.) services. In recent years, it has become a benchmark in complex multi-manufacturer SIP integrations, combining SD WAN-based security with the flexibility of its encrypted and redundant SIP Trunks.<\/p>\n

      [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

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